Who sees a client’s answers
When a client’s account is connected to a practitioner, their check-ins, notes and scores may be shared with that practitioner.
Privacy policy, Section 3, How We Share Your Information
Security and privacy
How ZivTrack handles client data
A plain summary of what ZivTrack’s privacy policy says. The policy is the full statement, and it wins if the two ever differ.
Based on the privacy policy last updated June 22, 2026.
Summary of the privacy policy
Personal data is not sold
ZivTrack does not sell personal data. No personal information, including mobile information, is shared with third parties for marketing or promotional purposes.
Privacy policy, Section 3, How We Share Your Information
Safeguards the policy lists
Encryption in transit and at rest, access controls and role-based permissions, and regular system monitoring and backups.
Privacy policy, Section 5, Data Security
HIPAA and provider accounts
When ZivTrack is used by or on behalf of a licensed provider, ZivTrack acts as a business associate under HIPAA, and its use of protected health information is governed by a signed business associate agreement with that provider. For people who use ZivTrack without a provider, ZivTrack is not a covered entity under HIPAA.
Privacy policy, Sections 1e and 4
If there is a breach
If ZivTrack becomes aware of a data breach affecting personal information or protected health information, it will notify people as applicable law requires, including HIPAA breach notification rules where they apply.
Privacy policy, Section 5, Data Security
Keeping and deleting data
Information is kept as long as needed to provide the service and meet legal obligations. You can ask for your account and data to be deleted.
Privacy policy, Section 6, Data Retention
Your rights
Depending on where you live, you can ask for a copy of your data, a correction, deletion or an export, object to or limit processing, and opt out of marketing. Send requests to geoff@zivtrack.com.
Privacy policy, Section 7, Your Rights
Where data is processed
Information may be transferred to and processed in the United States.
Privacy policy, Section 8, International Users
Children
ZivTrack is not directed to children under 13. People under 18 may use it only with guardian consent or through a provider.
Privacy policy, Section 9, Children’s Privacy